ACADSTAFF UGM

CREATION
Title : Modelling the continuance intention towards the use of mobile hospital appointment system
Author :

Anisa Taufiq (1) Ari Widyanti (2) Khoirul Muslim (3) Dr. Eng. Ir. Titis Wijayanto, S.T., M.Des., IPM., ASEAN Eng. (4) Ir. Fitri Trapsilawati, S.T., Ph.D., IPM., ASEAN Eng. (5) Ir. Hilya Mudrika Arini, S.T., M.Sc., M.Phil., Ph.D., IPM., ASEAN Eng. (6) Adhi Dharma Wibawa (7)
Date : 23 2019
Keyword : e-health,continuance intention,technology acceptance model e-health,continuance intention,technology acceptance model
Abstract : Effective management of patient flow in the outpatient unit of a hospital is the key to achieving operational excellence. Hospital X, as one of the major hospitals in Indonesia, launched a mobile hospital appointment system (X-Go) to increase the effectiveness of patient flow management. Although the application has a good rating, only less than 28% of the patients are still using it. Aim of this study is to observe the factors affecting the continuance intention towards X-Go, using the Technology Acceptance Model. A questionnaire consisted of 15 questions, using 7 point Likert Scale was used to develop the model. Ninety eight respondents were involved voluntarily in this study by filling out the questionnaire. Results showed that relationship quality has the most significant direct influence on the continuance intention to use the system. Meanwhile, perceived ease of use has the most significant indirect influence on the continuance intention to use the system.
Group of Knowledge :
Level : Internasional
Status :
Published
Document
No Title Document Type Action
1 Turnitin_Modelling the continuance intention towards the use of mobile hospital appointment system.pdf
Document Type : Cek Similarity
Cek Similarity View
2 Editor8.pdf
Document Type : [PAK] Informasi Dewan Redaksi/Editor/Steering Committee
[PAK] Informasi Dewan Redaksi/Editor/Steering Committee View
3 Editor8.pdf
Document Type : [PAK] Dokumen Susunan Panitia
[PAK] Dokumen Susunan Panitia View
4 Taufiq_2020_IOP_Conf__Ser___Mater__Sci__Eng__722_012010.pdf
Document Type : [PAK] Full Dokumen
[PAK] Full Dokumen View
5 Cover IC82_merged.pdf
Document Type : Seminar Sampul Prosiding
Seminar Sampul Prosiding View
6 Korespondensi IC8.pdf
Document Type : [PAK] Bukti Korespondensi Penulis
[PAK] Bukti Korespondensi Penulis View
7 Table Content IC8.pdf
Document Type : Daftar Isi
Daftar Isi View